Privacy Policy

Anskitchen.vn is operated and managed by an automatic and professional IMS (Information Management System) which is controlled by An’s Group reputable partners. When you choose An’s Kitchen’s, we always commit to protecting our customers’ privacy.

Please carefully read the policies and terms below before becoming An’s Kitchen member to ensure a better understanding of our commitments and the use of your personal data.

1. Personal Data Collection

1.1. What is Personal Data?

The personal data that our IMS collects, includes clear information about an individual through which a specific identity can be identified such as full name, gender, date of birth, email, shipping information, phone number, purchase order details, and payment information.

1.2. Purpose of Personal Data Collection

Your personal data are used for these following purposes:

• Manage registered accounts
• Processing orders
• Contact for sales consultant and answering questions
• Send information about regular promotions, advertisements, programs, and events of An’s kitchen
• Personalize information to research needs and suggest suitable products and programs
• Send basic information (phone number, address) to 3rd party (delivery unit) to process the order.

2. Personal Data Use

An’s kitchen only uses your personal data for the purposes stated above. We will make sure that the delivery and staffs at An’s kitchen will understand these policies when processing customer information.

In case we need to use your information for other purposes, we will send you a notice to make sure that An’s kitchen is allowed to use your information.

3. Personal Data Storage Time

Customer Information will be stored in An’s kitchen’s internal systems. In the process of providing products and services to customers, personal data will be used for many purposes. We will stop storing data in case we receive a request to destroy data from customer.

4. Access to Personal Data

Any customer who has registered as a member at our Website Anskitchen.vn also has the right to access your personal information.

If you need to access personal data, you can see in your login profile at our Website, or send a request to us through some of emergency support channels of An’s kitchen.

However, in order to avoid customer data leakage, you need to provide some required personal records to prove your identity during information exchange with An’s kitchen.

We also reserve the right to refuse requests for information in some special cases, or it can take a long time to process customer requests. If this situation is encountered, An’s kitchen will give a specific notice and explain our working process clearly.

5. Contact An’s kitchen

To contact An’s kitchen with any problems relating to your data, please choose one of the following channels:

• Directly call our Hotline
• Send request via Email: contact@ankitchen.vn
• Directly visit our store at 407 Vo Van Tan, Ward 5, District 3, Ho Chi Minh City

An’s Kitchen privacy policy will be adjusted from time to time in order to be consistent with our business activities as well as customer’s protection laws. Any changes will be adjusted directly on this page. Please visit often for our updates!